Privacy and Security Policy
What information do we collect?
We collect information from you when you fill out a form.When entering claim information in our DRIVE system, as appropriate, you may be asked to enter names, email addresses, mailing addresses, or phone numbers related to the claim. In our DRIVE system, we store all available information related to the claims we process, including all notes, documents, claim status changes, and user audit logs.
What do we use your information for?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of processing the requested claim.How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your data:- Encryption at Rest: All data stored in our DRIVE system, including claim information, notes, and documents, is encrypted.
- Encryption in Transit: All data transferred between your browser and our systems is encrypted using secure HTTPS connections.
- Access Control: No claim information is revealed without a proper login. Access to claim information in the DRIVE system is restricted to authenticated, authorized users.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's memory or hard drive through your web browser (if allowed) to recognize your browser and remember certain information.We use cookies to maintain active login sessions in the DRIVE system.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.Your Consent
By using our public website or the DRIVE claim management system, you consent to our privacy policy.Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below:- Website: https://hea-appraisal.com/
- Email: claims@hea-appraisal.com